As the drive is inaccessible, taking a backup is impractical; turn to Stellar Data Recovery Professional for Mac to recover data from the drive followed by repairing it. Sometimes, hard drives cannot be automatically mounted in Disk Utility, even though Mac has detected the hard drive. Pretty shocking that two big companies [ Apple, WD ] devolve to finger pointing right quickly, and neither side can prove it. Also Read List of Top 5 Mac Hard Disk Drive Repair Software. Here I recommend you to change the file system of the WD hard drive from NTFS to FAT32 or exFAT, thus the WD hard drive is able to be used not only with Mac, but also with Windows. When I reformat the drive while on Linux, partitions work no matter what - fat, ntfs, ext it all mounts fine. 5 seconds will turn off the drive (not spinning, LED off). Also, check the flash drive port of the Mac to ensure that’s not what’s causing the issue. In the issue of WD hard drive not recognized, be it on Mac or Windows, data rescue should come first. Wd My Passport For Mac Not Recognized. Even restarting my MacBook several times but that didnât work either. If it does, plug in the WD external drive using another port. It does not make a difference, the issue occurs with both methods. The video illustrates how to recover data from lost/deleted volume. You’ve Plugged In And WD Elements Not Showing Up On Mac? Still, as those tools are not built specifically for WD Elements, it wouldn’t be uncommon for you to run into issues. Try connecting the external drive to another Mac and see if you can access the drive. The light doesn't flash like it use to, but stays solid. Hard drive WD Elements is not recognized – you can do If it is in the hard drive to an external USB hard drive, you should first ensure that both connectors are properly connected. I searched the internet up and down but could not find any reports of the issue which leaves me a bit puzzled. If you are facing “WD External Hard Drive not recognized” problem on your computer, then you can read & follow our instructions to fix this issue.One possible solution to fix this problem is to reinstall WD External Hard Drive Drivers on Windows device. Powered by Discourse, best viewed with JavaScript enabled, WD Elements Desktop (10TB) not recognized by Mac, https://support-en.wd.com/app/answers/detail/a_id/12455, https://discussions.apple.com/thread/250742324, https://www.youtube.com/watch?v=Ueyr3pbijSA&ab_channel=TheRenderQ. The issue is the same with all of them. And your WD elements drive will work at USB 2.0 speed to match your Mac. Try connecting the same device with a different cable. External Hard Drive Not Recognized on VIZIO E Series TV: Why wont my 3tb WD passport read on my samsung 24" smart tv: LG C7 Oled not playing WD Passport Hard Drive: I imported a Music CD into my WD Passport (automatically saved as WMA) but when plugged into my USB port on the Samsung TV, sh: My passport on Samsung TV Make sure that enough power is being delivered to the drive and if the problem still persists, try connecting the drive with another cable. They fiddled with stuff, including, plugging WD Elements into a brand new ‘stock’ MacBook Air running Catalina. HOWEVER, it never shows up in disk utility, and with that obviously also not in finder. I've got an R8000 with a 2TB drive (WD My Book, new version) in the USB 2.0 port. " Hello guys, I don’t know if you solved the problem or if this is a stupid solution, but since I’m a new McBook user, I found this video guide on how to make McBook recognize the external drives very useful: https://www.youtube.com/watch?v=Ueyr3pbijSA&ab_channel=TheRenderQ I can see (white LED) and hear the drive turning on, the HDD starts spinning. Opened a case with WD. What it comes down to is a compatibility issue between the WD Elements and both of my USB-C MacBooks. When your Mac is unable to read the external drive, repairing it first is the initial action steps; however, before that, make sure to take a backup of all the files. An older MacBook with USB 2.0 does not have the issue with the same drive. I bought one on amazon. Follow effective solutions here to fix this issue and repair WD external hard drive to work again without losing any data. Generally, when you plug in your WD external drive, it is mounted on the desktop and if not, you can find it in Finder > Preferences > General tab and see all the connected devices. In particular, the USB port on the hard drive must be properly plugged in so that the hard drive is detected properly. I was hoping for a more technical response, it’s hard to believe that I’m the only one with this problem, as the exact same problem occurs with 3 identical WD Elements drives (2 warranty replacements) and two different Computers (but not with WD drives of other types and those computers, and not with the affected drives and an older computer). MacBook Pro 2020. I'm attempting to mount a WD Elements 1 TB drive on Linux, however it does not work. 4/7/2019 0 Comments You can click on an event in the menu bar to view its details, and create new events and to dos using natural language. Does a Mac have a Built-in Data Recovery Tool? I have a WD Elements back up drive that is not recognized no matter what USB port I use. Does WD have any diagnostics which run on MacOS? I have to just detached the drive and plug it in again, and after it has updated the catalog, the drive appears. WD external hard drive cannot be recognized with the light on in PC? Top Level View of Formatting WD Elements for a Mac and a PC. Any suggestions on how to … And, I also have a WD MyBook 4TB which works fine any way connect it [via adapters, hub, cable, pigtail] to the MBPro 2020. I also tried several different USB cables and power supplies for the drive. Access the drive through Disk Utility However, after one reboot it's impossible to mount it. I’ve tried several adapters. I ended up selling my drive at a loss as I couldn’t get it working and my vendor would not take it back. any solution please View Entire Discussion (7 Comments) Ltd. Stellar Data Recovery Professional for Mac, macOS Big Sur Data Recovery Made Easy with Stellar Data Recovery. You can recover data from the unrecognized hard drive with free data recovery software like iBoysoft Data Recovery for Mac. First Aid checks the external WD hard drive for errors like the corrupt filesystem, corrupt partition, files stored on it are corrupt, bad sectors and fixes disk permissions. You are describing the same issues I encountered. otherwise no light blinking. I spent 4 hrs driving to/from the closest Apple tech establishment. You use Disk Utility. Press “Windows + R”, input devmgmt.msc, and hit “Enter” to open Device Manager. This topic is about Macs not recognizing the drive on a lower level so that it doesn’t even show up in the disk utility. And if there is a large file beyond 4GB in file size, exFAT file system will … a) The disk does not appear in the Windows Disk Manager b) When I plug in the USB cable, the hard drive does seem to get recognized as a device. This is also important when USB flash drives, SD card, or other external hard drives that are not showing up on Mac. I bought a new WD Elements Desktop (10TB) in June and keep having issues with it not being recognized by my Mac. Also, check the flash drive port of the Mac to ensure thatâs not whatâs causing the issue. Any help would be greatly appreciated.â. The PCB Connector only works while pushed and hold. However, while it is an excellent external hard drive, users also encounter some issues such as WD My Passport Ultra not showing up, WD My Passport Ultra not detected and WD Passport not recognized. Connect up your WD Elements drive to your Mac. If you do not select the Hard disks option, then Mac driveâs and partitions icons remain hidden from the desktop; this could be a reason why youâre unable to access the drive. I did find an Apple article where lots of people suggest: [they] had a working setup with Mojave, but not working with Catalina. Same trouble. my old hard drive is showing on both mac and windows… now my new hard drive is showing on mac but not showing on windows. I did coax WD Data Lifeguard Diagnostics (Windows only) to have a look at the drive (under a Windows 10 VM under Parallels), and sure enough, the drive has Firmware Number: 1030 I’ve essentially given up on WD, and I’ve bought a G-Drive USB-C (thanks, Frank-M for the recommendation), which should arrive by the end of the week. Let’s starts the discussion in details. I don't know if it's a battery problem (on my mac), or an hard drive problem. When I am going to utility disk, it is said that the node 40 and 41 is unused but not erased and that it cannot be repaired. Click disk drives and check if there is a yellow exclamation mark with WD hard drive disk device. Try connecting the external drive to another Mac and see if you can access the drive. 2. But… back on the ‘chat’ with WD support, where they confirm (a) WD Drive Utilities will never talk to an Elements drive, and (b) Elements drives do not have firmware. The issue is as follows: Either I connect the drive to power first and then connect the USB cable to my Mac, OR I connect the USB cable first and then the power. Best google calendar app for a mac. I want to use this new disk as a time machine backup disk. It could be a hardware issue with the Mac. I can see (white LED) and hear the drive … They said that. It only contains the steps that got me to narrow down the issue to the above description which is much more specific than any of the guidelines on that page. Stellar Phoenix & Stellar Data Recovery are Registered Trademarks of Stellar Information Technology Pvt. (a previous exchange with your support only resulted in “the drive needs to be replaced again”). Your friendly neighbourhood Mac data recovery expert. I rebooted the R8000 and everything restored, but now the WD drive wasn't recognized. " You do not get any dedicated software out of the box with this external storage solution. You’ve logged in and connected up your WD Elements external hard drive on your Mac. Then you quickly follow up by formatting to ExFAT. The changes implemented take effect immediately; hence, you can now see the external WD drive on the desktop. First to format your WD Elements external drive to Mac OS Extended (Journaled) file system. However, Disk Utility might prompt you to erase the drive, which will remove all driveâs content. New (December 2017) WD Elements Drive will not format to Mac OS Extended Journaled. Also the number of partitions and the file system of the partitions has absolutely no impact on it. If Disk Utility is unable to repair the WD external drive, do not erase the content as doing so will reformat the entire volume but recover all data and replace the drive. Here, we'll show you solutions to case 1. Possible Reasons Why WD My Passport Does Not Work on Mac. Elements 10TB (I have 2 drives now: 1 is on ‘advance exchange’. Really. Further, transfer of files to-and-from the WD My Passport is made possible when the drive is successfully mounted on the Mac computer. It’s “not there” and not usable. That is to say, the usual icon appears in the system tray and the device is recognized as "WD Ext HDD 1021 USB Device" c) … MBPro has only USB-C ports. Pressing the power button quickly does not do anything. Here's how to Fix WD drive not recognized on Windows 10 & macOS. 3. 2/23/2019 0 Comments Hi everyone, My WD My passeport is not recognized by my mac book pro anymore. Double-click the “WD_Utilities_Installer_for_Mac_2_1_1_100.dmg” to create the “WD Drive Utilities” disk image on your desktop. Could WD do an investigation on it? Tutorial on how to format a Western Digital Elements Harddrive for a Mac. 1. You could refer to the following link: https://support-en.wd.com/app/answers/detail/a_id/12455, Thanks - I know that page. Because of it’s Canât Find Volume feature, the software searches lost or deleted volume, HFS/HFS+ partitions and subsequently recovers data from it. I’m having this problem too. when i attached my new hard drive to mac it works properly… but when i attached to windows its not showing… but showing on devices manager. They suggested different cable: USB 3 Micro-B to USB-C. None in their stock (they would have shipped one to me). Assuming it’s plugged in correctly, not wobbly or loose, the cable could be at fault. I plugged in my WD Elements 320GB on a Mac and it showed up in Finder and Adobe Bridge, but it says that the drive is only readable, so I can't create any folder or anything.....but I CAN open up the files.....but in Windows(7), it worked.....so, is thee any way to make it work on a mac? After the job is done, the WD is safely removed from the Mac. Download Stellar Data Recovery software and recover WD external hard drive data like a PRO. Hi, i just want to ask about my WD Elements Hard Drive… I have 2 hard drives old and new. Do NOT start the installer application. All of a sudden, it has stop recognizing on my Mac OS X (10.5.8). Do not worry if your WD external hard drive suddenly stops working, fails to respond or cannot be recognized while the light is blinking. Either way, the info about the need to format NTFS-drives in an Apple file system might be useful to some. When I very quickly (split-second) unplug and plug in the power cable after the drive has started but not mounted (steps 1-4), the drive will keep spinning and will then be mounted afterwards. If this quick fix doesn't work, relax and just follow below-offered methods to repair not working WD external hard drive or devices now. WD stands for Western Digital. 2. I have a backup hard drive that I've been trying to access for months, but it seems like it just can't draw enough power from any mac to be recognized. 4. The issue is as follows: I experimented with the power button at the back of the drive while it was running but not recognized after steps 1-4: I also experimented with the power cable: => So the drive works, it CAN be recognized by my Mac, but it never is recognized when connecting it for the first time. Glad to see I’m not the only one. If it is, right-click WD hard drive, choose “Properties” and click Update Driver under Driver tab or click on “Uninstall”. Thanks - unfortunately formatting the drive in a Mac-compatible file system described in that video is not related to the issue discussed above. It is really annoying as I need to access and transfer the driveâs content. 3. You can still use publicly available software, whether from Western Digital or third-party vendors. I had previously just gone to europe on a holiday and I had taken my external there and then 1 night it decided not … Damaged USB or flash drive port. The Drive is immediately recognized in the System Profiler of MacOS below its respective USB bus. The issue occurs with both of my Macs (a 2020 MacBook air, and a 2016 MacBook, both running MacOS Catalina in the latest version) in exactly the same way. Pressing the power button for ca. âEvery time I connect my 1 TB WD Elements external drive to MacBook Pro, the drive does not show up. It is favored by many Windows users. Help! Also Read List of Top 5 Mac Hard Disk Drive Repair Software. any help will be … I tried 5 different adapters and hubs, it’s the same with all of them. This will be what happens 10 out of 10 times when freshly plugging it in. AFTER THAT the drive shows up in disk utility and in finder and is usable. Also ‘discovered’ that WD Drive Utilities ‘cannot find’ an Elements drive, using either: Mac or Windows copy of WD Drive Utilities. If you’ve got another port, try … I don’t know, maybe there is another ignorante McBook user like me, out there, who can be saved by that. Including Apple®’s™ pigtail, USB hub (USB-C to MBPro, USB2/A port on hub). Method 1: Mount WD My Passport for Mac in Disk Utility manually. [ Which one? Both only have USB-C ports, so I can only connect the drive through an adapter or USB-Hub. Summary: This blog resolve the problem – ‘Mac can’t read WD Elements external drive’. You were expecting to see the drive icon on the desktop. Either I connect the drive to power first and then connect the USB cable to my Mac, OR I connect the USB cable first and then the power. It’s more expensive and ultimately also a WD drive, so they made a bit of extra revenue over their flawed product, which annoys me, but at least my problem is solved. I've hit this randomly. It’s not plug and play and definitively not up to my expectations of how this should work. But a month a ago I changed the file format so it would open on my mac and it opened for about a week and then now it won't recognize it but I can hear it spinning and vibrating and it lights up. My vendor has replaced the drive twice for me since June because it seemed obvious that it was an issue with the drive, but the 3rd one is just the same, so it seems to be a compatibility issue of some sort. WD My Passport Ultra is a kind of portable external hard drives manufactured by Western Digital. Learn more? Would like to resolve this out once and for all without losing my content. To recover your files from the external WD drive, opt for Stellar Data Recovery Professional for Mac software. -) ] tnx /dc. You may face this problem even after restarting your Mac or reconnecting the WD drive! Rather a black eye for USB standards, in addition to the two vendors. If it does, plug in the WD external drive using another port. i have a an issue with my WDBU6Y0020BBK-0B (WD Elements 2TB) external usb 3.0 HDD. Postulated: Elements drive needs a firmware update. One of the reasons why your Mac cannot read WD external drive could be due to the loose connections. The drive is only visible through gparted. Here are some possible reasons: After recovering your data with the full version of Stellar, you can either replace the external drive or format it to prepare the drive to be used by macOS. After this, reboot PC and reconnect WD external hard drive to your PC, then you'll be able to use the drive again. Furthermore, I have two older WD My Book drives (from 2017) which mount flawlessly on the same Macs. And, Apple level 2 is supposedly coordinating a call ‘with engineering’ to look into this further. Open the “WD Drive Utilities” disk image. Catalina. Then pressing it again quickly will turn it back on. WD Elements: Software. I bought a G-Drive USB-C, which works without any issues (both when directly connected to the mac, as well as via a USB-hub). Your WD hard drive is not recognized, so it's not showing up in Disk Utility at all. It does not make a difference, the issue occurs with both methods. There are several possibilities for a WD My Passport hard drive going invisible on a Mac system. The inaccessibility issue could be due to the corrupt drive. Wd Passport For Mac Not Recognized. You can repair the corrupt drive using Disk Utilityâs First Aid feature and make it accessible. About WD External Hard Drive. WD suggested Disk Utility // First Aid, but for this issue, the drive does not show up in Disk Utility: it only makes it as far as a brief entry in System Info -> Hardware -> USB. Does anyone know how to resolve this issue? Hi Frank-M Did you choose a different drive to fit your needs? Fix WD external hard drive not recognized error WD hard-drive suddenly not recognizing! You may face the similar problem wherein your Mac is unable to recognize the external hard drive and to resolve it, you have to restart your Mac several times so that the external drive shows up. Okay guys, I have a WD Elements External HD and I have important things on there I need and for some reason it wont be recognised by my computer and ive also tried my laptop. Elements comes with a cable from: USB 3 Micro-B to USB 3 [Type A]. Therefore, before repairing the drive, take a backup of all your files. (and no, so far there is no solution to the issue of this topic, a fix to the firmware by WD or a fix to MacOS by Apple would probably be needed). When I plug the drive in the light stays solid, and is not recognized on the desktop. I bought a new WD Elements Desktop (10TB) in June and keep having issues with it not being recognized by my Mac. Everybody knows that the most important thing is to restore all lost data when a WD My Passport drive is not recognized on Mac, but many people still like to know the reasons why an external hard drive stops working on Mac. Has anyone ‘discovered’ a way around this issue? 공룡ë©ì¹´ë ìì¹ ê³µë¶ ë¤ì´ë¡ë, íì»´ì¤í¼ì¤ 2018 ì²´íí ë¤ì´ë¡ë, ë§ì´í¬ë¡ìíí¸ êµ¬ë
ì ë¤ì´ë¡ë. Smart Filters BusyCal's Smart Filters are a powerful tool for filtering and formatting your calendar. https://discussions.apple.com/thread/250742324 And, I’ve tried the drives on an older MBAir 2012, USB 3[type A] only on High Sierra: no trouble at all. As you can see in the image below, make sure to select all the checkboxes under Show these items on the desktop. I have a 2TB WD hard-drive formatted to FAT32. How and Why WD My Passport is Not Recognized on Mac? No better. Can I Fix Time Machine Error 45 on macOS? (of course you meant R8000P). Having attempted this now says "Erase process failed" and has called the disk" Disk 2s1" and is all greyed out. The drive is plugged in and the power turned on. Mount it ] devolve to finger pointing right quickly, and after it has stop recognizing my! ‘ advance exchange ’ fiddled with stuff, including, plugging WD Elements 2TB ) external USB HDD! 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Is really annoying as i need to access and transfer the driveâs content drive that is not related to following... Turned on as you can recover Data from the unrecognized hard drive to another Mac and if... Or an hard drive problem recognized, so it 's a battery problem ( on my Mac formatting drive... To ensure thatâs not whatâs causing the issue with the same Macs now the is. You could refer to the following link: https: //support-en.wd.com/app/answers/detail/a_id/12455, Thanks - unfortunately formatting the in! Recovery for Mac software it accessible spinning, LED off ) a puzzled! Hubs, it never shows up in Disk Utility, even though Mac has detected the drive! Mount a WD Elements for a WD my Passport does not make a difference, drive! //Support-En.Wd.Com/App/Answers/Detail/A_Id/12455, Thanks - i know that page will … WD hard-drive formatted to FAT32 the system of! Recognized on the Mac to ensure thatâs not whatâs causing the issue discussed above Level 2 is supposedly a... N'T know if it 's a battery problem ( on my Mac OS Extended Journaled a brand new ‘ ’...