After completing the form, you will be asked to review and approve the information, then our staff will start processing your complaint. BBB reserves the right to reject complaints that use abusive or foul language. Tell BBB. Some of the sources of information BBB relies on are temporarily unavailable. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy. 7 expensive beauty products you can make yourself. How we handle your data . Have clear contracts with clients and customers. Better Business Bureau helps United States, Canada, and Mexico consumers find businesses and charities they can trust. When you are satisfied that the complaint is accurate and complete, then submit it by clicking on “Submit Complaint” at the bottom of the screen. You do not need to repeat every single part of the transaction or any subsequent conversations. | Your Ad Choices You should contact your state's attorney general's office or worker's compensation office, if there is one. We use cookies to make wikiHow great. complaintreply Complaints are usually closed within 30 business days. You have 30 days to respond. You will need to proceed by answering the questions that are presented. This article has been viewed 130,476 times. Thank you for your understanding. How do I found out the status of my complaint? ... To check a business at the Better Business Bureau, navigate to the BBB's homepage and type in the name of the business you want to look up. You should receive a reply from the Better Business Bureau within 14 days. The company is stalling me about giving my money back on, "Systematic platform of chronological steps as to the online sequence of discovery and application of necessary, "As a consumer who has been taken advantage of by way of a product scam, I will be following the steps provided to, "I really need to report this Co. and your page taught me just how to go about it to do it right to get the best, "I never could find this info before. The business will be asked to respond within 14 days, BBB Search Page. | Privacy Policy To file a complaint with BBB, you need to enable JavaScript in your web browser. Does your complaint involve personal data collected in the European Union, United Kingdom, Norway, Iceland, Liechtenstein or Switzerland? If you have a problem with a business, you should first try to resolve it directly and then use the BBB website to file an online complaint. Keep the paper nearby for reference. % of people told us that this article helped them. Thanks to all authors for creating a page that has been read 130,476 times. The BBB updates the complaint's status when new information becomes available, and the person who reported the problem can check the status with the BBB. Fitness Center. BBB information and Business Profiles reflect the most current information available to us. Everything you submit will be forwarded to the business within two business days. ¿Estas buscando presentar una queja ante un negocio que se encuentra en México? Write the information down. Use the "Select" button to select a business. Please check out resources available to you at BBB.org/coronavirus. If you cannot provide this information, you will have to find it or you will not be able to proceed with the online complaint form. The Better Business Bureau (BBB) has many offices throughout North America. Please read how we handle your complaint for full details of the complaints process and the time limits normally applying to making a complaint. Be Respectful. The Better Business Bureau (BBB) is a group of private BBB organizations in the US and Canada that aim to facilitate a fair marketplace for both businesses and consumers. The Better Business Bureau (BBB) said complaints about online pet scams have skyrocketed in 2020, with almost four thousand cases reported. The complaint includes the complainant’s name, a postal address, and an email address, The complaint includes the business’s name and provides sufficient information to determine the business’s location, The complaint is from a person (or a person’s authorized representative) or entity (business-to-business) that had a marketplace "relationship", The complaint relates to a marketplace issue. Verify the Nature of your Complaint. ", about when I first took my car in for minor service and within weeks starting having major problems. This form is to file a complaint concerning services provided by a BBB. We will not use your information for marketing purposes, or sell it on. Does the BBB handle insurance company complaints? The BBB allows you to file a complaint online with just a few easy steps: Visit the BBB online Search for the company's name, and specifically search for the location where you did business if it's a nationwide business Click on the company you want to file the complaint … BBB Business Reviews are provided solely to assist you in exercising your own best judgment. The text of your complaint will be posted on BBB websites. We're better! Research complaints at our website. BBB AUTO LINE® Complaint Form: File your BBB AUTO LINE vehicle complaint online 24/7 - it takes about 10 minutes. Nevertheless, there is a single, centralized website that you can use for filing your online complaint. For information, you should contact the trial court in your county. The Massachusetts attorney general has a Consumer Advocacy and Response Division that accepts and responds to consumer complaints. Fitness Center. There are 16 references cited in this article, which can be found at the bottom of the page. BBC Complaints – Online complaints | Ofcom Fields marked with * are required This is a secure form using SSL. Although Cardpool, LLC, has been responsive to complaints, the online gift card seller has quickly become one of the largest complaint generators in the 29 county service area of BBB … You are required to identify the specific location for the store. In case of any Unauthorised Electronic Banking Transaction in your account through Debit Card/M-Connect/ Baroda Connect/ Unified Payment Interface (UPI); Please call on our toll free numbers (1800 258 44 55/1800 102 44 55) for blocking of respective channel. Focus on the relevant details of your dispute. For example, in Indiana, the attorney general website contains a link for you to file an online complaint directly to their office. When you submit a complaint, BBB National Programs staff will first verify that the complaint is eligible for resolution under our Procedure Rules, and that you have provided enough information to proceed. View BBB Review. Terms of Use After you identify business and its location, you may be redirected to another screen. Your complaint will then be handled by the local or regional branch of the BBB where the business is located. This is a division of your local trial court that has simplified procedures and generally easier paperwork. This is beyond the scope of the BBB. Keep it brief. From that home page, select “Contact” at … This article has been viewed 130,476 times. File a complaint online through the BBB complaint portal. ", "Very informative and user-friendly. I got a return receipt from Airco, that they finally received their defective Air conditioning compressor. Focus on the details of the problem. The BBB keeps a record of all complaints and uses them to keep Reliability Reports up-to-date and as accurate as possible. BBB.org; Contact Us; COVID-19 Notice. Complaints against Cardpool, LLC, allege failure to issue payment in a timely manner after gift card … My credit card company has already reversed the charges on my credit card. Let BBB AUTO LINE help you resolve your dispute without a lawyer for free. BBB AUTO LINE® Complaint Form: File your BBB AUTO LINE vehicle complaint online 24/7 - it takes about 10 minutes. BBB Reporting Policy. Give all the details you have about your experience so they can help you resolve the situation. Does your complaint involve personal data collected in the European Union, United Kingdom, Norway, Iceland, Liechtenstein or Switzerland? This article was co-authored by Clinton M. Sandvick, JD, PhD. The BBB will review contracts for members. If you really can’t stand to see another ad again, then please consider supporting our work with a contribution to wikiHow. Yes, as long as the complaint is regarding their service, advertising or something of that nature. For example, you might say, “On October 1, 2016, I returned to the Acme store in Anytown, USA, and I spoke with the manager, Mr. Smith. wikiHow is where trusted research and expert knowledge come together. Clinton M. Sandvick worked as a civil litigator in California for over 7 years. Refer to the, BBB can reject complaints that contain foul or abusive language. If you have changed your mind and wish not to submit your complaint at all, you can select “Cancel.”. Online Business Bureau We are not the Better Business Bureau. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/c\/c6\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-1-Version-2.jpg\/v4-460px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/c\/c6\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-1-Version-2.jpg\/aid1245059-v4-728px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":"728","bigHeight":"546","licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/6\/6d\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-2-Version-2.jpg\/v4-460px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-2-Version-2.jpg","bigUrl":"\/images\/thumb\/6\/6d\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-2-Version-2.jpg\/aid1245059-v4-728px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-2-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":"728","bigHeight":"546","licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/c\/c7\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-3-Version-2.jpg\/v4-460px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-3-Version-2.jpg","bigUrl":"\/images\/thumb\/c\/c7\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-3-Version-2.jpg\/aid1245059-v4-728px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-3-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":"728","bigHeight":"546","licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, Nonprofit organization dedicated to promoting marketplace trustworthiness by educating consumers and reviewing businesses, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/5\/5a\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-4-Version-2.jpg\/v4-460px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-4-Version-2.jpg","bigUrl":"\/images\/thumb\/5\/5a\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-4-Version-2.jpg\/aid1245059-v4-728px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-4-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":"728","bigHeight":"546","licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/21\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-5-Version-2.jpg\/v4-460px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-5-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/21\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-5-Version-2.jpg\/aid1245059-v4-728px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-5-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":"728","bigHeight":"546","licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/41\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-6-Version-2.jpg\/v4-460px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-6-Version-2.jpg","bigUrl":"\/images\/thumb\/4\/41\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-6-Version-2.jpg\/aid1245059-v4-728px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-6-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":"728","bigHeight":"546","licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/70\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-7-Version-2.jpg\/v4-460px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-7-Version-2.jpg","bigUrl":"\/images\/thumb\/7\/70\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-7-Version-2.jpg\/aid1245059-v4-728px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-7-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":"728","bigHeight":"546","licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/25\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-8-Version-2.jpg\/v4-460px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-8-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/25\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-8-Version-2.jpg\/aid1245059-v4-728px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-8-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":"728","bigHeight":"546","licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/d\/d2\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-9-Version-2.jpg\/v4-460px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-9-Version-2.jpg","bigUrl":"\/images\/thumb\/d\/d2\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-9-Version-2.jpg\/aid1245059-v4-728px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-9-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":"728","bigHeight":"546","licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/7a\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-10-Version-2.jpg\/v4-460px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-10-Version-2.jpg","bigUrl":"\/images\/thumb\/7\/7a\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-10-Version-2.jpg\/aid1245059-v4-728px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-10-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":"728","bigHeight":"546","licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/1\/1e\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-11-Version-2.jpg\/v4-460px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-11-Version-2.jpg","bigUrl":"\/images\/thumb\/1\/1e\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-11-Version-2.jpg\/aid1245059-v4-728px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-11-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":"728","bigHeight":"546","licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/43\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-12-Version-2.jpg\/v4-460px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-12-Version-2.jpg","bigUrl":"\/images\/thumb\/4\/43\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-12-Version-2.jpg\/aid1245059-v4-728px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-12-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":"728","bigHeight":"546","licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/c\/ce\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-13-Version-2.jpg\/v4-460px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-13-Version-2.jpg","bigUrl":"\/images\/thumb\/c\/ce\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-13-Version-2.jpg\/aid1245059-v4-728px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-13-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":"728","bigHeight":"546","licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/5\/5d\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-14.jpg\/v4-460px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-14.jpg","bigUrl":"\/images\/thumb\/5\/5d\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-14.jpg\/aid1245059-v4-728px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-14.jpg","smallWidth":460,"smallHeight":345,"bigWidth":"728","bigHeight":"546","licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/0\/01\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-15.jpg\/v4-460px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-15.jpg","bigUrl":"\/images\/thumb\/0\/01\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-15.jpg\/aid1245059-v4-728px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-15.jpg","smallWidth":460,"smallHeight":345,"bigWidth":"728","bigHeight":"546","licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/d\/d3\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-16.jpg\/v4-460px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-16.jpg","bigUrl":"\/images\/thumb\/d\/d3\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-16.jpg\/aid1245059-v4-728px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-16.jpg","smallWidth":460,"smallHeight":345,"bigWidth":"728","bigHeight":"546","licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, Official site for state-approved sources related to life in Indiana, including laws, services, and culture, Official website for the State of Massachusetts, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/8\/8c\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-17.jpg\/v4-460px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-17.jpg","bigUrl":"\/images\/thumb\/8\/8c\/File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-17.jpg\/aid1245059-v4-728px-File-a-Complaint-With-the-Better-Business-Bureau-Online-Step-17.jpg","smallWidth":460,"smallHeight":345,"bigWidth":"728","bigHeight":"546","licensing":"