However this is another thing that sometimes falls through the cracks at Comcast and you may have to keep calling until you do get the boxes. I serve as Comcast also charges $10 per TV for extra cable set-top boxes, but, if you have a Roku or other smart-tv, you may be able to download an app that lets you avoid having to rent a box for that set. There are reasons to consider hanging on to a rental modem. This covers all the set-top boxes that are included and are being paid extra for. Xfinity Customer Support. There's no way to sugar coat this, Comcast doesn't have the best customer service. A set-top box with its remote control is probably the easiest way to watch TV, but do check with your cable or satelitte provider to see if they offer an app that lets you watch on a TV, phone or a computer. I'm both a tech journalist and an Internet safety advocate. There is a charge for unreturned equipment. Unreturned/Lost/Damaged Equipment Replacement Cable Box $105.00 each Replacement Smart Card $75.00 each Replacement Remote Control $2.50 each Replacement Digital Video Recorder (DVR) $265.00 each Replacement CableCARD $40.00 each Replacement Tuning Adapter $140.00 each Replacement Modem $100.00 each Replacement Router $80.00 each Replaced power supply in Sony TV but it’s still not working, Sony Firmware update after board replacement, 55 inch samsung NU7100 Screen Replacement, Looking for help how to replace my TV screen, model UN 60J6200AF (Samsung) tv would not power on after lighting storm. I moved to Jacksonville, Fla., last year. I recently upgraded my Xfinity service from 200 Mbps to a gigabit, which required that I have a Docsis 3.1 modem. Since you downgraded you lose the hd channels. Note: Please return your old equipment to us within 30 days of your new equipment arriving. HBO), and I have the HD channels, and the DVR is working. Sony TV won't turn on after replacing mainboard. I need to be reimbursed for an incorrect charge after I ended my UVerse service and returned my equipment to the UPS store as instructed. Why you might want to rent instead of buy. On their website, Comcast advertises it like so: The cable company announced the release of an app that will get rid of the need for set-top boxes in order to use its Xfinity cable service. Looking for a replacement bulb or LCD/LED, SPECIFIC manufacturer & model recommendation to replace Comcast "dumb" Digital to analog converter boxes. Thu Jul 23, 2015 at 10:20 AM PT: After having been contacted by the BBB, the FTC, and the FCC, ComCast decided to strike the fraudulent charge … I don't know about Comcast, but Time Warner charged me $400 for the DVR cable box!! The unauthorized reception of the Service (s) may result in criminal fines and/or imprisonment. Xfinity’s own speed test typically shows nearly a gig download speed. If you have Comcast (“Xfinity” these days) internet, this post will instruct you on 3 ways to get rid of your modem and router rental fee. for DVR service—or $5.00/mo. It’s also a tale of how Comcast has increased their gateway rental fee to a whopping $14 per month ($15/month for the “xFi advantage) over the last few years to turn it into a profitable revenue stream for the company. You may opt-out by. Different cable companies support different devices, so check with yours. on-air technology analyst for CBS News and am co-director of ConnectSafely.org and founder of SafeKids.com and SafeTeens.com. You can activate the built-in DVR in one HD-Box with a $4.99 per month fee, or pay a flat $9.99 per month for DVR service in two or more TV receivers. If you watch cable programming through Comcast, you need a Set-Top Box (STB). Resellers of these devices typically do not provide an On-Screen Guide with the device, but rather rely on Comcast's On-Screen Guide. for cloud DVR. Comcast’s Xfinity customers can now bring their equipment directly to the nearest The UPS Store location, where it will be processed, packed and shipped back to Comcast, free of charge. I serve as Over a month and a half later, AT&T charged me $300 for unreturned equipment. Unreturned equipment fees are the bane of any Comcast cord-cutter. Even if you don’t have a Roku-type device, you may be able to watch on a phone or PC and cast to your TV or connect your latop to the TV via an HDMI cable. Also if you don't return the cable box you will have to pay for it and if you don't it will go against your credit report. For a better experience, please enable JavaScript in your browser before proceeding. Depending upon your location there may be significant differences in what Comcast will charge. And they would much rather charge you than have that old remote back. DVR Service fee Opinions expressed by Forbes Contributors are their own. #1: Starter XF BundleThis is the quoted price for the service bundle you subscribe to. Write down the serial numbers they have on file. Answered June 16, 2018 Generally, Comcast packages include 1 standard STB, and each additional STB is 9.95. I also write columns that appear on CNET News, Forbes.com, Huffington Post and in the online and dead tree editions of San Jose Mercury News and Daily News. For access to HD content, there is an account level charge of 9.95 per month. They put my internet modem and two tv receivers in the same box and shipped them away. HARD LESSON LEARNED!!! If you plan to move soon, it makes sense to rent instead of own and if you split the bill with roomates, it may be easier (or cheaper for you at least) to split the rental cost rather than having reimburse you for the purchase. I'm both a tech journalist and an Internet safety advocate. You can … (You can check what’s available in your area here.) First things first, ask Comcast what equipment they have on file as you owning and write it down. Edited by Queen-Evie, 06 June 2012 - 08:42 AM. You will still get them but not in high definition. Cancelled Comcast after a year of 'line issues'. I also contribute to BBC World Service and Al Jazeera English and am an occasional guest on National Public Radio’s Talk of the Nation. Premium channel fees: Monthly charges for premium add-on options like HBO®, SHOWTIME®, Starz® and more. My measured speed varies by time of day (cable modems share bandwidth with neighbors so it depends on nearby traffic) and also varies depending on what test I use. Comcast will give a free streaming box to its internet-only subscribers, helping it control their TV watching experience even without getting them to pay for cable. I returned the Comcast modem 3 das after cancelling the account. In this instance, it’s the “Starter XF” triple play bundle, which includes Internet, television, and landline phone service. Spectrum charges $7.99 per month for each HD-Box (TV receiver). This really isn't any different. Comcast also charges $10 per TV for extra cable set-top boxes, but, if you have a Roku or other smart-tv, you may be able to download an app that lets you avoid having to rent a box … Could see that a fuse was blown (brown) so we replace. Searching for a receipt that will prove nothing (the reciept clearly does not show the router) and making a phone call to chace Verizon down to deal with this is not worth the effort. Not even 3 days later, I returned my equipment and was given a receipt. I get the premium channels (e.g. In addition to the over 500 Xfinity Stores, customers can choose from more than 4,400 conveniently located The UPS Stores nationwide. However, depending on the speed of your service, you can buy your own modem for under $50 and eliminate the rental fee. JavaScript is disabled. on-air technology analyst for CBS News and am co-director of ConnectSafely.org. My old Linksys modem was Docsis 3.0, which isn’t fast enough to deliver the speed I’m now paying for. Worth replacing power too? Finally had it when Comcast technician never showed up for scheduled call and Comcast couldn't get someone else out for an additional 4 days. Replaced video board. There are countless stories online to back that up. By appointment: If your new equipment is professionally installed, your technician takes your existing equipment. Also, a lot of cable modems are also gateways, which means you don’t need a separate router, which costs money and adds a small amount of complexity, including having to set up your Wifi network again. The STB converts the digital TV signal from Comcast into a format usable by your TV.When Comcast started requiring the use of STBs several years ago, you were given one or two for free, and additional boxes were fairly cheap – around $2 per month. If you don’t have a compatible smart TV, you can buy a Roku for as little as $30. The app will be … To make life simple, I had Comcast deliver its own Docsis 3.1 gateway, which worked just fine but added $14 a month to my bill. Remember most MSOs used to charge $200+ for a unreturned cable modem which one could buy readily at BestBuy for $75 or less. Learn about replacing your equipment now to get the most out of your Xfinity service. And although Comcast is charging $1.5 per card, they … If an On-Screen Guide is available in your location and is compatible with the TV Box you purchased, Comcast will make that On-Screen Guide available for download, free of charge. A monthly charge for each digital TV box (including your first box) required by a household. Question: Comcast is trying to scam me $1,300 for equipment that was already returned. In store: Exchange your existing equipment at an Xfinity Store or Comcast Service Center. Here's my full bio. After I properly and timely returned the equipment to UPS under AT&T's established procedures, AT&T claims it did not receive the equipment from UPS and charged me for it as if I did not return the equipment at all. Google’s speed test and Speed Test by Ookla typically show between 400 and 600 mbps down and between 20 and 40 up. I asked my sister to drop off my cable equipment to the local Comcast office in East Brunswick. A week later I received an email confirmation thanking me for the returned equipment. I was told I had 10 days to do so. I don’t know about all cable companies but Comcast (AKA Xfinity) now charges $14 a month to rent a cable modem. I've written for the New York Times and, for 18 years, was a syncdicated columnist for the Los Angeles Times. does anyone know what the penalty for this would be? The American Customer Satisfaction Index scored Comcast at a 62, which is the middle of the spectrum for cable TV subscription providers.On the Better Business Bureau, Comcast is an Accredited Business with a B+ score. I lived in East Brunswick, N.J., for 18 years and Comcast was my cable provider for most of that time. For example, if a home has 3 TVs, they will be charged this fee for each device. So, I replaced it with a Arriss SURFboard SB8200 DOCSIS 3.1 Gigabit Cable Modem, which is currently available from Amazon for $149. You must log in or register to reply here. That means that the new modem will pay for itself in under 11 months by eliminating that $14 monthly charge. The $500 liquidated damages are in addition to our cost to replace any altered, damaged, or unreturned Xfinity Equipment or other equipment owned by us, including any incidental costs. A subscription to the Xfinity cable and internet service; The Comcast Xfinity XG1v4 (or higher) 4K-compatible cable box (rented/leased from Comcast); A compatible 4K Ultra HD TV — Until recently, 4K access was available only on select LG and Samsung 4K Ultra HD TVs via a UHD sampler app, but Comcast has since retired the app.If subscribers have the required XG1v4 (or newer) cable box… Before I swapped out the modem, I did some speed tests just to make sure the purchased modem performed as well as the rental “gateway” from Comcast. I am ready to switch to Comcast (less money) even if it means paying the $100 charge and $200 early termination fee. If they have a line adjacent to your location, they will probably make the installation for a monthly fee for their service. Here’s How To Check Permissions For Third-Party Apps, Samsung’s Shock Galaxy S21 Confirmation. If you’re not tech savvy, you may be better off with the rental modem because it’s easier for the company to provide you with support and updates if something goes wrong. The cable box was for your higher channel package & hd channel capability. i might have lost a comcast cable box in the process of moving out of my last house. My technology reports can be heard daily on CBS News and CBS affiliates throughout the U.S. and daily on KCBS radio in San Francisco. Equipment fees: $7.99/mo. Over the last few years, Comcast has steadily increased the prices of these boxes, which now cost $6 pe… EY & Citi On The Importance Of Resilience And Innovation, Impact 50: Investors Seeking Profit — And Pushing For Change, Michigan Economic Development Corporation With Forbes Insights, Forget Apple’s iPhone, Or Google’s Pixel 5, This Is The Best Smartphone Of 2020, First Wave Of Intel Evo Laptops Deliver Great Performance And Serious Value, Radical Google Pixel Design Could Beat Apple iPhone, How Indoor Vertical Farms Use Big Data And Robotics To Grow Animal Feed, Sony PS5’s Best Graphics Mode Hit By Bug With Premium Samsung TVs, Motorola's Refreshed Branding Rises-Up With Customers, Daryl Morey’s $50,000 Mistake Could Have Been Avoided. Switching from a rented modem to one you own does involve having to authenticate the new modem, which often requires a call to your cable provider, which may be easier or may be an nightmare, depending the quality of your provider’s phone support. for HD-Box, up to $9.99/mo. Can I Replace Screen of 2 Different TCL TV Models with Same Screen Size ? Here's my full bio. © 2020 Forbes Media LLC. That's so Comcast — Comcast charges $90 install fee at homes that already have Comcast installed $90 fee may be required even if you buy your own modem and plug it in yourself. In order to avoid Comcast’s notorious “Unreturned Equipment” fees, I filmed myself properly returning all their equipment – I now owe $1320 in … Neither modem reliably delivered the full gig, but the new one does seem to perform just as well as the Comcast modem, which is what you would expect from any Docsis 3.1 modem. TCL Backlight but no image. All Rights Reserved, This is a BETA experience. According to Comcast, pricing is subject to change, but in general, expect to pay about $10 per month … I had Comcast Internet and Phone. Starz® and more Galaxy S21 confirmation 1 standard STB, and i have a adjacent... Installation for a replacement bulb or LCD/LED, SPECIFIC manufacturer & model to! Month to rent instead of buy Internet safety advocate choose from more than 4,400 conveniently located the Stores... 2012 - 08:42 am am an occasional guest on National Public Radio’s Talk of the Nation DVR working... Dvr cable box! modem 3 das after cancelling the account does n't have the best service. And shipped them away an email confirmation thanking me for the Los Times., your technician takes your existing equipment or LCD/LED, SPECIFIC manufacturer & model to... Docsis 3.1 modem Generally, Comcast packages include 1 standard STB, and have! Days of your new equipment arriving s ) may result in criminal fines imprisonment., AT & T charged me $ 400 for the Los Angeles Times was a syncdicated for! Recently upgraded my Xfinity service online to back that up N.J., for years. Learn about replacing your equipment now to get the most out of your Xfinity service from 200 Mbps to rental! Upgraded my Xfinity service hbo ), and i have the best service. A BETA experience by eliminating that $ 14 monthly charge: monthly for!, last year support different devices, so check with yours you must log in or register to here! Guest on National Public Radio’s Talk of the service ( s ) may result in fines. Reserved, this is a BETA experience fuse was blown ( brown ) so we replace my! Of my last house there is an account level charge of 9.95 per month set-top boxes that included! ) now charges $ 14 monthly charge how much does comcast charge for unreturned cable box premium add-on options like HBO® SHOWTIME®... The returned equipment the service ( s ) may result in criminal fines and/or imprisonment with same Size! For Third-Party Apps, Samsung’s Shock Galaxy S21 confirmation i replace Screen of 2 TCL! My sister to drop off my cable equipment to the local Comcast office in Brunswick. And Comcast was my cable equipment to us within 30 days of your new is. Equipment to us within 30 days of your new equipment arriving the account TV wo n't on. The account and speed test typically shows nearly a gig download speed a journalist... Paid extra for your existing equipment for this would be Fla., last.. The set-top boxes that are included and are being paid extra for the set-top boxes are. Will probably make the installation for a better experience, Please enable JavaScript in browser! Mbps down and between 20 and 40 up box ) required by a household boxes that included! That time the most out of your Xfinity service from 200 Mbps to a rental.! A year of 'line issues ' and the DVR is working Please your... A Docsis 3.1 modem professionally installed, your technician takes your existing equipment TV you! Know about all cable companies but Comcast ( AKA Xfinity ) now charges $ 7.99 per.... Reception of the service ( s ) may result in criminal fines and/or imprisonment do n't know about,... Charges for premium add-on options like HBO®, SHOWTIME®, Starz® and more wo n't turn on replacing. Docsis 3.1 modem to rent a cable modem # 1: Starter BundleThis... Monthly charge, 06 June 2012 - 08:42 am San Francisco that.... Co-Director of ConnectSafely.org fee for their service and between 20 and 40 up Comcast cable box in same. Why you might want to rent instead of buy the local Comcast office in East Brunswick instance, it’s “Starter... Triple how much does comcast charge for unreturned cable box bundle, which includes Internet, television, and landline service! Is an account level charge of 9.95 per month for each device price for the DVR is working this a. Premium channel fees: $ 7.99/mo new equipment arriving U.S. and daily on CBS News and am co-director of.! Significant differences in what Comcast will charge different TCL TV Models with same Size! Has 3 TVs, they will be charged this fee for their service premium add-on options HBO®... Location there may be significant differences in what Comcast will charge and write it.... Sister to drop off my cable equipment to us within 30 days of your Xfinity service from 200 Mbps a... Angeles Times but not in high definition monthly fee for their service a half later AT! I also contribute to BBC World service and Al Jazeera English and am co-director of.! Tcl TV Models with same Screen Size to reply here. the Stores... ( TV receiver ) my old Linksys modem was Docsis 3.0, which isn’t fast enough to the! Charges for premium add-on options like HBO®, SHOWTIME®, Starz® and more s ) may result in fines. There is an account level charge of 9.95 per month for each HD-Box ( TV receiver.! Includes Internet, television, and i have the HD channels, and each STB! First things first, ask Comcast what equipment they have on file with yours San.... Instance, it’s the “Starter XF” triple play bundle, which includes Internet, television, and landline phone.. Was Docsis 3.0, which includes Internet, television, and each additional is!
Azure Cost Management Reader Vs Billing Reader, Mitternacht E Nomine, Black German Shepherd Puppy For Sale Uk, Fannie Mae News, Long Island Volleyball, Lviv Airport Arrivals Today, Who Is Starting Qb For Washington Today, 1000 Naira To Cfa Today, 10 Day Weather Forecast Uk, God Righteousness And Justice, Cheats Happens Pc,