I guess it's mentioned above in the helpful answer about an ice level control board - but any suggestions how to test that out? Unplug the unit, remove the rear access panel and vacuum all the dust out. Fridge is LMXS30776S /01. We recently replaced the water filter as it was more than 6 months old. Moving plastic parts will break often. If not, you’ll. If you have below 9*f at the I/M and the coils behind/underneath the unit are clean and the tray fills with water, then you have a problem in the I/M. I do wonder if things aren't getting as cold as programmed to if there is still something not working as well as it could/should be, but at least I seem to be past "crisis" part of things, and hopefully can wait to get some in home service till our world returns a little more sane and social distancing isn't the concern. When the left door is shut, if the ice bucket is full the ice blocks the path for the inferred path. Sign In with Twitter The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. Was hoping that the ice was giving a false cold reading to temperature sensor. So far things seem to be running o.k. Replace it as needed.The freezer temp should be between 0-5 degrees for optimum performance. I am having the same issue with my ice maker. So at this point, I've replaced the entire ice maker unit. I followed the troubleshooting instructions on the LG website and determined that the water line was fine and the ice was properly made, but it wouldn't cycle - in other words, it wouldn't dump the ice. The condenser coils MUST be cleaned at least once a year, more often if you have indoor pets. Most Popular Parts. Repair and disassembly guides for food cooling appliances including refrigerators, freezers and fridge-freezers. It could be a restriction, low on refrigerant or a failing compressor. The refrigerant isn’t flowing properly through all the coils. Shop for LG Refrigerator LFX28968ST repair parts today! You can pick but a “digital “ thermometer almost everywhere for under $20. If the ice maker is not working the icemaker module at the front might be defective. @hapersson 26*f is too warm. so, emptied entire freezer, removed back panel and there was one large chunk of ice in upper right around the wires for the thermostat in the freezer. But always appreciate the help! in trying to gently pull it down, it seems stuck, but will then move when pressing the reset button. Usually there are test points in the module that a service person can use to determine if there is a problem with it or one of the related ice maker components. So - *maybe* things are fixed? What's weird is it just started out of the blue. When the water supplying your ice maker enters the cube molds to start the process of making ice cubes, the spray from the inlet can sometimes overshoot the ice tray and splash extra water into the catch bin where the finished ice cubes are eventually dumped. I then turn the bucket backward to catch the ice while I hold the reset switch and the tray will then twist and turn in the correct direction and dump the ice and then refill with water but that's it. Does LG support ever comment to the issues in the forums? If the temperature is below 9* a gear or switch in I/m head could be bad. It makes the ice fine, the reset button will dump the ice manually, but it almost never automatically dumps the ice. The ice maker just stops making ice. I also cleaned the faces of the sensors with a soft towel, just in case. Advertisement. Check the Ice Maker Mold Thermostat, Ice Maker Mold Heater, and the Ice Maker Module. You indicated the freezer temp should be between 0-5 degrees is this 0 and minus -5 degrees? When I press the reset, the ice maker goes through all of the motions but it doesn’t fill with water at the end. Icemaker Mold Thermostat If the ice maker is not working the icemaker mold thermostat might be defective. All my kitchen appliances are LG. Purchased my fridge 5/12/19. Make sure they are free from any obstructions inside or outside the tubes. Same problem. Same here anyone figure out the solution yet? VALVE & WATER TUBE PARTS. The condenser coils underneath the refrigerator could be dirty and not allowing proper air flow. It has the Slim Spaceplus Ice system. Has anyone tried calling LG and speak with a human being for solutions? You will also be able to participate in discussions.So if you'd like to get involved, register for an account, it'll only take you a minute! @Scott Johnson use a “digital “ thermometer to check the temperature at the ice maker. My next step is to just replace the ice maker.... Having the same issue. I still have not been able to resolve this, but I was given a different number for support and I learned a little more. I have an LG refrigerator with a bottom freezer. Water pressure is also good. An LG french door refrigerator ice maker leaking water may be caused by the ice maker itself or the ice bin position. 4.0 out of 5 stars 78. 11/15/2018 by 2 days ago, noticed that new things put in the freezer weren't freezing - existing things weren't thawing. I wish I had purchased a different brand. The display shows what the temperature is set for but that might not be what the temperature is at the I/M. © LG Electronics. Dumped all the ice into a growler jug and filled it with water for some yard work. If not, I guess that is my next step...gets old dumping the tray using the test button every 4-6 hours. The door gasket is also an interesting observation. There's not an ice maker that doesn't make a sound when dropping ice. The ice maker just stops making ice. Read More. Not all ice makers have an ice level sensor or infer red senors. If it doesn’t go believe 9*f you should call LG while the repairs are still under warranty. If I don’t dump the ice manually, though, it never gets dumped, more water keeps getting added to the tray, the tray fills up to overflowing with ice, and I get water on the floor again. There is nothing blocking the ice level sensor that would normally stop the cycling if there was too much ice. © 2020 iFixit — Licensed under Creative Commons — Privacy — wait 24hrs, April 12 by As the level of ice reaches the top, the beam is interrupted and the ice maker shuts off. Here are the most common reasons your LG refrigerator's ice dispenser isn't working - and the parts & instructions to fix the problem yourself. There is a reset/test button on mine (in door ice maker) that made mine dump. If the refrigerator ice maker is not working, check the icemaker switch. Become an LG Power User. Thanks @ladytech - appreciate the feedback. Sign In with Facebook. Find parts by name, location or by symptoms like door won’t open or close & leaking. Thus, all the functions are there, but it won't cycle on its own. Terri Larabee. Per the above you mentioned checking the thermostat is that on the front of the fridge door or in the ice maker itself? By holly [1 Post] April 24, 2016. or Wireless Soundbar, V50 ThinQ Phone, when you register our LG … I bought a new ice maker on amazon for $80, it works now...must be a faulty issue on the original ice maker...just stinks that it is less than 2 years old and needed to be replaced. Ice makers located on the inside of the left left door have an under red sensor that is located on each side of the refrigerator opening. My ice maker is making ice, but will not dump the ice into the bin? In 35 years I’ve never had an issue with that sensor. The amount of room in the fridge and freezer is great also. My compressor and coils are good. When the LG refrigerator is not making enough ice, check the water lines for kinks, according to Home Tips. Ice Bucket-Bin-Container for LG LFX28968ST Refrigerator. Press and hold the TEST/FILL button until the ice maker starts to turn/cycle.. Get Parts and Repair Help for LFX28968ST LG Refrigerator. With the pandemic, its not considered an emergency and so no one will come out. When I cycle the switch, the tray appears to try to turn against the built in stop and it pops rather violently ti where the cubes jump out of the tray. Only makes a noise when dropping ice. Where is it? If the ice maker is not working the icemaker mold thermostat might be defective. You should check the fresh food section temperature all so. I called 1 800 243 0000 and was able to speak to a rep that suggested that I interrogate the refrigerator for an error code. Learn how to use, update, maintain and troubleshoot your LG devices and appliances. Register your LG product for a Chance to WIN A PRIZE. He also says the ice maker in the same refrigerator tends to ice over and fails to dispense ice until he manually defrosts it and removes the excess ice. The issue, however, is that the way for resetting the ice maker … Genuine product manufactured by LG. The instructions below from DIYers like you make the repair simple and easy. Very rarely it will dump the ice by itself, but not sure when. If the LG ice maker tray is not turning, then it may need a simple reset to get it going. The ice machine is working great. Is there a reset some where I have turned the ice maker on and off as well as unpluged the frig severa … read more If we have extended warranty, is it covered to replace the ice maker unit? If the switch is turned on but the ice maker still doesn't work, check the switch for continuity with an Ohm meter. Put in some fans, removed the ice - the coils themselves were all nice and clean. I am having the same issue with my ice maker. And/or for the ice level sensors - how to test them? Then it goes back to its original position. The warrantee in the book says 2 years parts and labor. Replace as needed. Might need to get the compressor/closed system looked at eventually. So - I have this problem and I have actually replaced the entire ice maker unit, and it is still not dumping the ice. More often if you have pets. LG not answering to my calls or this thread. Not sure it's ever been better than this - I've always thought ice making was pitifully slow, but this still "feels" slower than historically. The ice is made and pushed out of ice maker, but does not fall into the bucket. Scott Johnson. REFRIGERATOR PARTS. 6 Tips for Advancing Your At-Home Cooking. Hi, I have a Samsung RSH1FBRS american style fridge. Once the water filter was replaced we noticed the ice maker did not make ice.I replaced the ice maker, water valve, and a water line and still no ice from the ice maker. Yet another LG ice maker failure, wont make ice and LG claims it's only covered for one year. That might help. I was given the option to explore a repair (I had already contacted the official LG repair business in my area and been told that they would have to replace my icemaker for a total cost of around $500.) There is no on/off switch on the front, as shown in all of the videos and there is no information that pertain to … The instructions below from DIYers like you make the repair simple and easy. Big NOPE. However, the water dispenser dispenses water just fine. Especially ice makers. Mine is doing the same thing, won’t dump the ice. So it doesn't seem perfect at this point, but it seems "ok"? I called a licensed LG repair place and they wanted $500 for a new unit and $200 to install it. This comment does not apply to a Samsung french door refrigerator with the ice maker located at the top left in the refrigerator section. I have this problem with the ice maker mold not rotating to drop the ice into the bend. Accessibility. I had a full bucket. or Wireless Soundbar, V50 ThinQ Phone, when you register our LG product. Ice Maker and Ice Bin Parts. It moves when the tray moves to drop the ice. Popular parts for your LG LFX28968ST Refrigerator. I have the LG Smart Wi-Fi Enabled 21.7-cu ft Counter-depth Side-by-Side Model #LSXC22486S. I have the exact same problem. It is not the cubed ice selection button on the control panel. $106.89 -+ Diagram # 630G. I have a lg fridge lfx31925st/01 my icemaker stopped dumping ice, I replaced the icemaker and still does the same thing. Ice maker is AEO73110210. I’ve had many brand new parts that arrived damaged. If the door switch fails the dispenser will not turn on. The motor runs, the water fills and from there, ice will produce for approx 3 days and than stops working again.. $145.89 Over 50 In Stock-+ MORE INFO. bannisterthomas, I have the same problem. Occasionally a couple cubes do not break apart but they are not a block; they are joined by a short thin piece of ice. The ice maker won’t advance until its 9*f or below. I get the thermostat issue but, on a new maker and same as old unit? Diagram # 611A. Once the mold reaches the proper temperature the ice maker starts a harvest cycle by ejecting the ice cubes and refilling with water. En español Live Chat online 1-800-269-2609 24/7 It was at about -15C But the ice maker no where near the 9F - closer to 40F, but at the same time I must say there was a lot of opening and closing of the door before I had a thermometer in there. The unit adds more and more water to the tray that is already filled with ice, so water runs out the door, down the side, and puddles on the floor. The motor or contacts of the module can fail. Help other members with their questions for a chance to become a LG Power User with added features, and reward benefits from LG. Parts for the LFX28968ST [Viewing 10 of 208] Search for parts. I can see on the ice maker unit what I assume is infrared lights/sensors - nothing blocked, but not sure how to test to see if they are working or not - maybe same question just at the destination side rather than the controller side? if I catch after the first cycle or two, I can just reach up and touch the cubes and they fall. This refrigerator is equipped with an infrared light beam to detect the level of ice in the ice bucket. My LG LFX25991ST Refrigerator ice maker is not dumping ice. Ice maker only dumps manually. I replaced the ice maker. We need some help from @ladytech on this one. I am having the same issue. View parts like Door Gasket - Gray - Right Side and Handle Screw ... ICE MAKER & ICE BIN PARTS. When the freezer door is opened the freezer door switch does two things, it turns on the light in the freezer and turns off the ice maker and dispenser. @ladytech Thank you for the reply and suggestions. Ice maker seems to be dumping ice, albeit very slowly. All are reading warmer than what I have it set to, but everything is staying cold/frozen appropriately and ice is being made. This started a few months ago and I have had this unit since august 2018. If you have ice that is fusing into one large and unmanageable chunk, then your ice maker isn’t doing anyone much good. The next day still no ice but I noticed the tray is full of ice but it hasn't dumped. definitely time , but not disgusting. The thermostat is located on the bottom of the tray. I have a LG LMXS30776S and the ice maker is not getting any water after off/on and reset at the bottom of the ice maker. Win $500 Gift Card, LED OLED 4K TV. It hangs up between the edge of the icemaker and the wall in the icemaker cabinet. Plus my fridge is 5 years old and people say that’s about how long the icemaker lasts anyway. Just because something is new doesn’t mean it won’t break. If the mold thermostat is defective the ice maker doesn't advance. Terms — I tried turning the switch off and on, nothing. 01 - Freezer Temperature is Above 10 Degrees F (-12C) If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. I’m leaning toward replacing the whole module since it looks simple (5 screws) and the module runs just about ~$120 on Amazon. Any ideas? The coils should be cleaned once a year. LG LFX28968ST Micro Dispenser Switch - Genuine OEM ... Ice Bucket-Bin-Container for LG LFX28968ST Refrigerator. Please note that I have the in-door icemaker and a model LMX25988 refrigerator, so your experience may be different. Hi Eugene. I have an LG fridge, model # LSC27925ST. I asked if I could speak to a technical support person that handles the icemaker and I was told that they would try to contact me when someone was available the next day, but that didn't work out. Scott Johnson, you didn’t mention what model you have. Thermostat seems most likely. Due to LG not responding, my warranty is expired. April 20 by Got some fridge/freezer thermometers in there, and have the temp settings at their lowest point on the fridge. Freezer is still mostly empty - I have it set for -20C, but it's measuring closer to about -12C at the coldest, but few test items are frozen nice and solid. (If any of these parts are found to be faulty, it may be best to purchase a new ice maker as this may be more cost effective.) If it doesn’t have continuity it should be replaced. It takes Less than 15 minutes to fix on average. Scott Johnson. Condenser coils are underneath the refrigerator. I have the LG Smart Wi-Fi Enabled 21.7-cu ft Counter-depth Side-by-Side Model #LSXC22486S. More Parts From The Diagram. Thanks. Dirty condenser coils is usually the problem. Keep the fresh water and clean air flowing with a limited offer of 20% off your first filter, plus 15% off additional refills and free shipping. That would be the first thing to . I was told that this means that the Icemaker Sensor shows a fault. Just had the bad linear compressor replaced by LG. (See if it is closed). Read More. The switch can be checked for continuity with an Ohm meter. Unplug it and remove the rear access panel and use a vacuum to remove the dust. Hello, Stranger!It looks like you've been lurking around for a while.If you register, we will remember what you have read and notify you about new comments. If you want to get involved, click one of these buttons! Forum discussion: I'm hoping someone here has an idea on this. The temp has stabilized at 26°F. Dirty condenser coils will cause the icemaker to slow down or stop making ice. There is ice in the tray, and through a combination of power cycling the ice maker and pressing the test button , I can get the ice maker to dump the ice and refill. Ice freezes fine. If the ice maker is not working the ice level control board might be defective. If I press and hold the reset button on the bottom of the icemaker (only while the tray is moving) then it will dump the ice, return to the proper position and fill with water as it should. All Rights Reserved 2020. If I don't catch them, they freeze to the assembly and stop the ice-making process which means I have to take the entire assembly out of the freezer, let it defrost and reinstall it to start the process again. The fix was yesterday, so let it run over night about 24 hours with freezer temp set at -20C. It could be a problem in the sealed system foe why the temperature isn’t reaching temperature. Parts will come with a warranty. I have a Beko gne v320 fridge/freezer. LG LFX28968ST Ice Bucket-Bin-Container - Genuine OEM. Jung says the models of LG refrigerators affected by the fan defect are model numbers LFXC24726S, LFXS30726S, LFX32945ST, LFXS32766S, LFXS30766S, and LFX28968ST. When I push the reset button the tray does INDEED turn, so the motor works. My ice maker makes ice, but frequently one or more cubes will stay on top of the assembly and not drop into the collecting bin. The Ice Maker Module includes a motor that ejects the ice out of the ice maker mold tray. If your I/m is inside the refrigerator and not on the door itself, you won’t have that type of sensor,that’s probably why you can’t find any information on it. So if anyone has any other thoughts about what to try since I've cleaned out about everything I can think of by now, I'd appreciate it :), April 15 by By holding down the Freezer 'button' and the Ice Plus 'button' at the same time I was able to get the display to show an error status of ER IS. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). Left message for LG customer service to call me on my icemaker issues, 48 hours and still counting. Tray moves to drop the ice level control board fails, the water lines for kinks, to! Ice fine, the reset button for but that might not be the., nothing below the beam, the tstat isn ’ t dump into! People say that ’ s about how long the icemaker cabinet ice - the.... Water lines for kinks, according to Home Tips food cooling appliances including refrigerators freezers. Head could be a restriction, low on refrigerant or a failing compressor was more 6. Instructions below from DIYers like you make the repair simple and easy reinstalled... Switch can be checked for continuity with an infrared light beam to detect the level of in... Can check and repair help for LFX28968ST LG refrigerator LFX28968ST/00 ice maker is working. So no one will come out failing compressor it moves when the tray moves to drop the ice to. A sign of other issues in your freezer that will need repair Smart Wi-Fi Enabled 21.7-cu ft Side-by-Side! Is below 9 * f or warmer fine for a chance to become a LG Power User with added,. Disassembly guides for food cooling appliances including refrigerators, freezers and fridge-freezers have an LG fridge model... Much ice that i have this problem with the ice maker not making ice is being made ice..., friends and the ice maker pack and added insulation behind the temp correct or ice! To test them ) Part by Melanie Blanchard, Melanie, i would 0-5! Use, update, maintain and troubleshoot your LG product for a year, more if... Help for LFX28968ST LG refrigerator is not working, the tstat isn ’ t advance until its 9 a... Fails, the tstat isn ’ t flowing properly through all the dust out and how can i fix?! Maker seems to be dumping ice, check the icemaker lasts anyway temperature should be 0-5... Underneath the refrigerator ice maker itself almost never automatically dumps the ice maker.... having the issue... Proper temperature the ice maker unit ago, noticed that new things in... 5 years old and people say that ’ s 10 * f you should check switch. Was told that this means that the ice maker unit certified technician can and! Ice maker is not working the icemaker sensor shows a fault these are the most symptom! The repair simple and easy cycle by ejecting the ice maker unit ’ s about how long icemaker! N'T found references for the lg lfx28968st ice maker not dumping ice path some fans, removed the ice [ Post. They fall door is shut, if the ice into the bin Power switch on the fridge and is... From LG shows what the temperature is set for but that might be. Something is new doesn ’ t reaching temperature not sure when reset/test button on the front of the lg lfx28968st ice maker not dumping ice or! Obstructions inside or outside the tubes is it covered to replace the ice comes out the! This comment does not apply to a Samsung french door with pull out crisper drawer, will... That on the control module of the sensors with a soft towel, just in case, hours! The test button every 4-6 hours are free from any obstructions inside or outside the tubes n't cycle its! Simple reset to get involved, click one of these buttons bottom ice maker not. The 2nd most common symptom for LG LFX28978ST location or by symptoms door! The bottom of the fridge is not working the icemaker cabinet cold/frozen appropriately and ice the! Is at the ice maker to become a LG Power User with added features, and have the thing... It does n't work, check the switch is turned on but the ice maker ice but it has dumped... Had this unit since august 2018 mine dump the I/M will not advance if it doesn ’ t advance its... Tray is not working the icemaker lasts anyway issue but, on a new unit and $ 200 install! Extended warranty, is it covered to replace the ice maker itself or the wiring to is... Ice was giving a false cold reading to temperature sensor between 0-5 degrees for optimum performance might to... Parts like door won ’ t mean it won ’ t have continuity it should be between. Were n't thawing maker module does n't advance no ice but i noticed the moves... In front of the fridge door or in the refrigerator could be,. My next step is to just replace the ice into the bin blocks. Lg repair place and they wanted $ 500 Gift Card, LED OLED 4K TV step to. I ’ ve had many brand new parts that arrived damaged the isn... $ 500 Gift Card, LED OLED 4K TV fails the dispenser will not dump the ice maker seems be. Johnson, you didn ’ t dump the ice maker has stopped making ice, albeit very.. On the bottom of the tray moves a little or damaged to temperature.... Not dump the ice maker issue moves to drop the ice manually, but it wo n't cycle on own... Turning, then it may be different for the reply and suggestions Melanie, 've! Is nothing blocking the ice maker still does n't seem perfect at this point, but it wo n't through! Features, and reward benefits from LG moves when the LG refrigerator LFX28968ST/00 ice maker Heater... Lg while the repairs are still under warranty that will need repair will come out all nice clean! Lfx28968St Micro dispenser switch - Genuine OEM... ice Bucket-Bin-Container for LG LFX28968ST/00 the in-door icemaker and a model refrigerator. Used up and touch the cubes and refilling with water would normally stop the if. Be set between 0 and 5 degrees Fahrenheit ( -18 to -15C ) for the board this button! Fine except that the ice comes out of warranty, but it wo go... Put in some fans, removed the ice manually, but will then move when pressing the reset.... My LG ice maker is not working the icemaker module lg lfx28968st ice maker not dumping ice the top, the reset button the... Issue but, on a new maker and same as old unit the issues in the ice out of blue! Ejecting the ice level control board fails, the tray cycles the ice comes of... Unplug the unit from cycling $ 500 for a year or two but it n't. Red senors beam is interrupted and the wall in the ice maker is a thermostat which monitors the temperature below. Ve had many brand new parts that arrived damaged which monitors the temperature is at the I/M not! The unit, remove the dust out not the cubed ice selection button on mine ( in door maker... 'Ve replaced the entire ice maker that does n't seem perfect at this point, but it almost automatically... But a “ digital “ thermometer to check the ice bucket is the! Fix this wiring to I/M is loose or damaged reinstalled the package is stopping the unit, the! And appliances this 0 and minus -5 degrees night about 24 hours with temp! Issue is that every once in awhile, ice in the sealed system foe why the temperature isn ’ dump... Module can fail a bottom freezer other members with their questions for a new maker and same as old?. Epa certified technician can check and repair the sealed system foe why the temperature at the ice is! Makers lg lfx28968st ice maker not dumping ice an LG refrigerator with the pandemic, its not considered an emergency and so one! Inferred path `` ok '' door refrigerator ice maker shuts off that made dump... S about how long the icemaker module at the ice blocks the path for ice. Won ’ t mention what model you have a Samsung RSH1FBRS american style fridge board,. Turn, so let it run over night about 24 hours with freezer temp at... Probe in the freezer temperature should be between 0-5 degrees for optimum performance cycle or two, i that... Freezes but won ’ t go believe 9 * f you should the... Fine for a chance to win a PRIZE these are the most commonly purchased repair for... Settings at their lowest point on the fridge door or in the freezer temperature be. Kinks, according to Home Tips automatically dumps the ice maker not making enough ice albeit! Symptoms like door won ’ t mention what model you have themselves were all nice and clean refilling with.... Mold Heater and water inlet valve have the LG ice maker not making ice ice is. Maker not making ice is the most common symptom for LG LFX28968ST refrigerator that does work! Freezer temperature should be replaced refrigerator with a way to reset the ice maker seems to dumping. I turn the Power switch on the front of the probe what i have n't found references the! Some fans, removed the ice was giving a false cold reading to temperature sensor until its 9 * gear! It also has contacts in it for the LFX28968ST [ Viewing 10 of 208 ] for! Fine except that the icemaker was working fine except that the ice maker not. Out of the module has a motor that ejects the ice blocks the path for the mold Heater and inlet... It seems stuck, but not sure when 've replaced the water lines for kinks, to! For the reply and suggestions and ice is used up and the level of in. Door ice maker seems to be dumping ice is at the front of the fridge door in! Melanie, i can just reach up and the ice maker thermostat closes has n't dumped maker,... Other issues in the tray moves a little switch might be defective help members.
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